Are these controllers detectable on Xbox Live? Can i be banned if used in game-play?

Answer: Our controllers are fully undetectable, however we do not endorse online game play, these controllers are for entertainment purposes only.

Do you ship out of the united states?

Answer: Absolutely! Please check the shipping cost once you checkout your product.

Whats the best way to contact VoodooControllers?

Answer: Click the contact us tab and send us an email. We reply back in 8hrs-24hrs, if not sooner.

What if there is a new patch that is released?

Answer: As you can imagine we cannot predict when a new patch is released. However, rest assured our Voodoo Engineers are ready for any challenge and usually conquer patches in 24hrs! If we can break the patch we will upgrade your existing controller (must be purchased from VoodooControllers) at a minimal cost. We always take care of our customers, and you always come first, even if you are a previously purchased customer we will always take care of you.

What is the difference between your Voodoo 4 Mode Controller vs your Voodoo 8 Mode Stealth Controller?

Answer: Their are 2 differences with these controllers. First, the 4 mode controller has a extra mode button installed to the back of the controller in order to switch modes, when the 8 mode stealth controller has no extra button installed at the back of the controller, its a stealth controller and makes it look like a regular controller. You switch modes on the stealth controller by pressing the sync button instead. The other difference is that the stealth controller has 8 modes rather than 4 modes. Basically the more modes your controller has, the more variety of function and speeds it has, the more fun you can have.

What kind of warranty/guarantee is offered with VoodooControllers?

Answer: A. We have a 7 day money back guarantee. If you are not satisfied whatsoever, send the controller back within 7 days and we'll give you a full refund (less shipping and handling). We do open and test each controller to do a complete verification check.

B. 90 Days parts a labor. If for any reason your controller stops function within 90 days of purchasing we will cover any costs for a prompt repair (less shipping and handling). This does not include any future updates, as we cannot predict when different games release updates.

C. What if a new update comes out for a certain game, does my extended warranty cover that as well? Our warranty or 90 day policy does not cover updates, as we cannot predict when future updates are released. However we do provide an update service for a small minimal fee (less shipping and handling) each time you need your controller update. However we can update your controller for a minimal charge if purchased from VoodooControllers.